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Microsoft Teams Remote Assist – During this COVID-19 pandemic in the world – the global industries have been running their businesses remotely and as a communication tool all industries have adopted Microsoft Teams and its popularity has been growing day by day across all sectors and industries. Here, in this article, I will share how to support remote workers with Microsoft Teams in office 365.
Key-Highlights: Microsoft Teams Remote Assist
- Support remote workers with Teams – Microsoft 365 admin center
- How to check the setup status for new Teams users?
- What is guest access in Microsft Teams?
- How to enable guest access in Microsoft Teams?
- Status verification: Support remote workers with Teams – status in Microsoft 365 admin center
Support remote workers with Teams – Microsoft teams for remote support
Once we log in to the Microsoft 365 admin center home, now we can see the below “Support remote workers with Teams” setup card.
Note:
- If we don’t see the “Support remote workers with Teams” card on the home page by default, we can add it by clicking on the “+Add card” link from the top horizontal menu.
In order to set the “Support remote workers with Teams – Learn how to manage Teams for remote work, with setup guidance, short videos, and tips.” up, we need to configure and ensure the below services are up and running:
- Teams is on for your organization.
- Check setup status for new Teams users
- Turn on guest access
How to check the setup status for new Teams users (Microsoft Teams Remote Assist)?
The provision of each office 365 users with Microsoft Teams need to do individually – so we need to check the setup status for new Team users.
So let’s learn how to do that -click on the “Check setup status for new Teams users” link from the “Support remote workers with Teams” screen displayed above.
Once we click on the “Check setup status for new Teams users” link, we will get into the “Teams setup status” page.
Here – we can see all the list of users and set up status or provisioned status with Microsoft Teams. All the users set up status should be green color ticked like below.
Notes:
- Due to increased demand, it might take up to 24 hours to set up newly licensed users in Teams. Until then, you can’t assign Teams policies to them, and they might not have access to Teams features like calling and audio conferencing.
- You may click on this link – “Learn how to set up audio conferencing for Teams” to learn about how to configure audio conferencing for Teams.
What is guest access in Microsft Teams (Microsoft Teams Remote Assist)?
As per Microsoft “Add people from outside your organization to your teams and channels in Microsoft Teams. You can invite anyone with a valid email address to participate as a guest in Teams with full access to team chats, meetings, and files.”
How to enable guest access in Microsoft Teams (Microsoft Teams Remote Assist)?
To enable guest access in Microsoft Teams – we need to follow the below steps:
Click on the “Manage Teams” button from the “Support remote workers with Teams” screen displayed above.
Then ensure the below check checkboxes are selected in the Microsoft Teams (Manage Teams) screen:
- Turn on Microsoft Teams for all users
- Allow guest access in Teams
Click on the “Save Changes” button.
Note:
- Please allow a few hours for guest access changes to take effect.
- For additional team settings – you may click on the “Go to the Teams admin center to manage additional settings” link.
- Go to Teams admin center to manage which features guests can use.
Status verification: Support remote workers with Teams – status in Microsoft 365 admin center
After configuring the “Support remote workers with Teams”, we should see all the mentioned options are in green ticked.
Summary: What what we had here (Microsoft Teams Remote Assist)?
Thus in this article, we have learned the below with respect to supporting remote workers with Microsoft Teams:
- Support remote workers with Teams – Microsoft 365 admin center
- How to check the setup status for new Teams users?
- What is guest access in Microsft Teams?
- How to enable guest access in Microsoft Teams?
- Status verification: Support remote workers with Teams – status in Microsoft 365 admin center
See Also: Microsoft Teams articles (Microsoft Teams Remote Assist)
You may also like the below Microsoft Teams articles:
- How to turn on inline message translation in Microsoft Teams?
- How to finish setting up Microsoft Teams Exploratory in Microsoft 365 admin center step by step
- Top 11 Microsoft Teams Updates (May 2020, these have much waited for your business)
- FAQs (Office 365): Is SharePoint being replaced by Teams?
- Create a modern team site using PnP PowerShell in SharePoint
- Office 365: Where do the Microsoft Teams channel conversations and files get saved?
- Office 365: SharePoint vs Microsoft Teams – Understanding the Differences in o365
- Office 365: Add Channel in Microsoft Teams – o365
- Create a Team in Microsoft Teams step by step process – Office 365
- o365: Getting started with Microsoft Teams in Office 365
- Support remote workers using Microsoft Teams
Do you want to set up your Microsoft Teams and manage it following Microsoft standards? Here is our eBook – Microsoft Teams Administration eBook
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