How to manage messaging policies in Teams?

How to manage messaging policies in Teams?

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As part of the series of Microsoft Teams articles, today I have planned to write about How to manage messaging policies in Teams (Microsoft Teams).

Key-highlights:

  • What is messaging policies in Teams?
  • How to create a custom messaging policy in Microsoft Teams?
  • A real-time example of a custom messaging policy in Microsoft Teams
  • Messaging policy settings – Custom messaging policy in Microsoft Teams Configuration
  • How to edit a messaging policy in Microsoft Teams?
  • How to assign a custom messaging policy to users?
  • How to assign teams messaging policy using PowerShell?

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What is messaging policies in Teams?

Messaging policies are used to control what chat and channel messaging features are available to users in Teams. You can use the Global (Org-wide default) policy or create one or more custom messaging policies for people in your organization.

How to create a custom messaging policy in Microsoft Teams?

  • In the left navigation of the Microsoft Teams admin center, go to Messaging policies.
  • Click Add.
  • Enter a name and description for the policy.
  • Choose the settings that you want.
  • Click Save.
Messaging policies in Teams - Microsoft Teams admin center
Messaging policies in Teams – Microsoft Teams admin center

A real-time example of a custom messaging policy in Microsoft Teams

For example, say you want to make sure that sent messages aren’t deleted or altered. Create a new custom policy named “Retain sent messages” and turn off the following settings:

  • Owners can delete sent messages
  • Users can delete sent messages
  • Users can edit sent messages

Then assign the policy to users.

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Messaging policy settings – Custom messaging policy in Microsoft Teams Configuration

We can have the below configurations in the Microsoft custom messaging policy:

  • Owners can delete sent messages – toggle on or off (default is on).
  • Delete sent messages –  toggle on or off (default is on).
  • Edit sent messages – toggle on or off (default is on).
  • Read receipts – dropdown list selection (Turn off for everyone, Turn on for everyone, User Controlled) the default selection is User Controlled.
  • Chat – toggle on or off (default is on).
  • Use Giphys in conversations – toggle on or off (default is on).
  • Giphy content rating – dropdown list selection (strict, moderate, no restriction) the default selection is moderate.
  • Use Memes in conversations – toggle on or off (default is on).
  • Use Stickers in conversations – toggle on or off (default is on).
  • Allow URL previews – toggle on or off (default is off).
  • Translate messages – toggle on or off (default is off).
  • Allow immersive reader for viewing messages – toggle on or off (default is off).
  • Send urgent messages using priority notifications – toggle on or off (default is off).
  • Create voice messages – dropdown list selection (Allowed in chats and channels, Allowed in chats only, Disabled) the default selection is Allowed in chats and channels
  • On mobile devices, display favorite channels above recent chats – dropdown list selection (Disabled, Enabled) the default selection is Disabled
  • Remove users from group chats – toggle on or off (default is off).
  • Suggested replies – toggle on or off (default is off). 
Create messaging policies in Teams - Microsoft Teams admin center
Create messaging policies in Teams – Microsoft Teams admin center

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How to edit a messaging policy in Microsoft Teams?

We can edit the global policy on any custom policies that you create.

  • In the left navigation of the Microsoft Teams admin center, go to Messaging policies.
  • Select the policy by clicking to the left of the policy name, and then click Edit.
  • From here, make the changes that you want.
    Click Save.

How to assign a custom messaging policy to users?

You can assign a policy directly to users, either individually or at scale through a batch assignment (if supported for the policy type), or to a group that the users are members of (if supported for the policy type).

A user can only be assigned one messaging policy at a time.

Note:

  • We can’t delete a policy if users are assigned to it. You must first assign a different policy to all affected users, and then you can delete the original policy.

How to assign teams messaging policy using PowerShell?

Using the below PowerShell command, we can assign a messaging policy to a user:

Example 1:


Grant-CsTeamsMessagingPolicy -identity "Ken Myer" -PolicyName StudentMessagingPolicy

In this example, a user with identity “Ken Myer” is being assigned the StudentMessagingPolicy

Example 2:


Get-CsOnlineUser -Filter {Department -eq 'Executive Management'} | Grant-CsTeamsMessagingPolicy -PolicyName "ExecutivesPolicy"

In this example, the ExecutivesPolicy is being assigned to a whole department by piping the result of Get-CsOnlineUser cmdlet

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Summary: What we had here?

Thus in this article, we have learned the below with respect to messaging policies in Microsoft Teams.

  • What is messaging policies in Teams?
  • How to create a custom messaging policy in Microsoft Teams?
  • A real-time example of a custom messaging policy in Microsoft Teams
  • Messaging policy settings – Custom messaging policy in Microsoft Teams Configuration
  • How to edit a messaging policy in Microsoft Teams?
  • How to assign a custom messaging policy to users?
  • How to assign teams messaging policy using PowerShell?

Reference:

https://docs.microsoft.com/en-us/microsoftteams/messaging-policies-in-teams#:~:text=that%20you%20create.-,In%20the%20left%20navigation%20of%20the%20Microsoft%20Teams%20admin%20center,Click%20Save.
https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsmessagingpolicy?view=skype-ps

See Also

You may also like the below Microsoft Teams articles:

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